FAQs Flooring

Can a wood floor be wet mopped?

No. You should never wet mop your wood floor. Standing water left after wet mopping can dull your finish, damage the wood, and leave unsightly discoloring. If you happen to spill water on your floor, clean it up as quickly as possible. If massive amounts of water leak out onto the floor, it might damage the floor to the point where it would need to be replaced.

My wooden flooring is cupping and buckling. Is my wooden flooring material defective?

Excessive moisture is the most common cause of buckling floors. Moisture can come from leaking pipes, wet basements or crawl spaces, plywood exposed to the elements during construction, and houses left vacant without proper ventilation. You would need to identify the source of the problem, and eliminate it. Floors can also buckle if a proper expansion gap around each wall is not used. If your floor is cupping or buckling and you cannot find the source of the problem, contact the flooring dealer you purchased your material from and ask for the appropriate solution for it.

How can I prevent my wooden flooring from scratching?

Many steps can be taken to help reduce scratches on a wood floor. First, you can put throw rugs down in any high traffic areas such as in entryways, in front of your sink or refrigerator, or down a highly traveled hallway. One of the best things you can do is dust, sweep or mop on a regular basis to keep any dirt or debris from collecting on the surface of the floor. You can also put felt pads under the legs of any chairs or tables.

Why does my Wooden floor not look like the sample in the showroom?

Although your floor should look similar to the sample in the showroom, there are certain instances when your floor might look slightly different. As a tree grows and matures, over approximately 60 years, it absorbs minerals and other essential elements, which can change the color and appearance of the wood. Even wood from the same tree can show signs of variance. For instance, "younger wood" closer to the outside of the tree will be lighter than the wood from the center portion.

Why should I choose a Wooden Floor?

The beautiful appearance Wooden Floors are healthy, hardwearing and warm. Wooden flooring can make a room warmer, bigger and more impressive. Wooden Flooring can also soften or darken the shade of your room. According to the property market, it makes your house more sellable.

How are wood floors healthier?

Wood is hygroscopic, absorbing and releasing moisture into the room, which stabilizes humidity and provides a healthier environment. Wood is a natural material and wood oils often have there own natural anti-bacterial agents. Wood floors unlike carpets do not trap and accumulate dust, chemicals or fumes nor do they become home to parasites. Carpets harbor microscopic dust mites, which can trigger asthma and allergies. Many environmental bodies recommend that in the interest of family health people consider making the switch to wooden floors. A house with wooden floors and rugs will contain only a tenth as much dust as a carpeted house.

How do I go about choosing the best wooden floor for my home?

The choice can be confusing; there are many species of timber with various grades and finishes. There are also different types of floor and prices vary according to species and quality. You will not be able to choose your ideal floor from a picture or a telephone conversation. Visit our showroom and see samples of the flooring available and discuss grade and finish with our sales staff and this will place you in a position to choose your floor with 100% confidence.

Can we use wooden flooring for indoor sports court Eg. Squash Court, basket ball court, etc.

Yes. We can install wooden flooring for indoor sports court.
FAQs Decking

Do I need a specialist installer to build my deck?

Ask your supplier to recommend a local installer who will be able to do the job for you.

Why do I need to leave space between deck boards?

As timber is a natural product, it can 'move' slightly when exposed to the weather. This is why it is recommended that you leave a small gap between deck boards - anything from 3mm to 12mm will be sufficient.

Will my deck require maintenance?

Although decking components are guaranteed against decay, your deck will require some maintenance to keep it looking at its best. We recommend cleaning with a soft brush to remove debris.

Doesn't decking become slippery in wet weather conditions?

Timber is not inherently slippery, but as with any other outside surface, a build up of debris can leave a slippery surface coating. We recommend a good regular clean up of your deck to prevent problems. A suitable anti-slip product can be applied to high traffic areas, such as steps and doorways.

Can decking be used for wall paneling?

Yes. Decking can be used for wall paneling too.

Is timber decking harmful to the environment?

No - we import all timber from countries and suppliers that meet UN requirements for proper management of forest resources, including vast replanting schemes. Man-made materials can cause much greater damage to the environment during production processes.

Can we use decking in outdoor areas?

Yes, we can use decking for outdoor areas like pool side or garden areas.
FAQs Finger Jointed Boards

Are finger-jointed panels a cheaper version of the full strip ones?

Not at all. On contrary, producing finger-jointed boards is a more costly than manufacturing the full strip ones. There are, however, two main reasons for undertaking it. First, by finger jointing, we make use of any piece of wood too short to be used as a continuous lamella. We can eliminate loose knots and other structural imperfections and bind the remaining healthy sections together. The wood is thus used to its full potential and we avoid wasting this precious natural resource. The finger-jointed boards are, therefore, the natural expression of an environmentally conscious approach.

Secondly, the finger jointing process eliminates most of the tensions existing in the wood structure. The resulting finger-jointed board will therefore have a greater dimensional stability than a full strip one. From our own experience, contractors, woodworkers, and individuals rather concerned about reliable structural features, such as solidity and durability, prefer the finger-jointed panels.

How do we store and handle the boards?

Ideally, boards should be stored flat against the ground. If the boards are to be stored on level supports, please ensure the supports are evenly distributed along the board. In a tight space, you can also store the boards leaning against the wall at a pretty sharp angle. Do not store the boards outdoor, in an excessively dry or moist environment, or near a heat source. We also recommend that the protective plastic sheet not be removed too long before installation and cutting. Large wooden tops are usually quite heavy, so please handle them with care, to avoid injuries and damages to the product.

Do we need to Finish the wood countertop?

A large variety of finishes can be successfully employed in order to grant your wood top protection, enhance its beauty or create special effects. Varnish, lacquer, shellac, wax, oil, natural resins and wood stains can each constitute the best finishing choice under certain circumstances. Largely, if the food were to be prepared directly on the wood top (which is, you will cut and chop food directly on the wood top, without using a cutting board), then the mineral oil would be the most recommended finishing type.

If the top is mainly a dining area, or if you'll use cutting boards when cooking, then a polyurethane-based varnish would be greatly preferred, as it offers a better overall protection. Regardless the finishing type, the solid wood tops should be finished after the shaping/trimming is done and prior to installation.

Why should the top of Finger Jointed Boards be Varnished?

A varnish finishing will not allow you to cut or chop directly on the wood top, but instead, will provide a superior protection to the wood without requiring periodic maintenance and subsequent re-applying. The varnish is especially strongly recommended whereas a lot of moisture is implied (such as bathroom vanity tops or the immediate vicinity of the kitchen sink). In this kind of situations, the mineral oil does not offer a full protection, so mold and black stains can eventually appear.

Ideally, the varnish should be applied with professional equipment operated in a special environment by knowledgeable personnel. Nevertheless, you can get comparable results at home, with only a paintbrush and a bit of skill. For countertop applications, water-based and polyurethane-based varnishes are the most common options.
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